Digital Capabilities

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We have presented the Digital Capabilities for Sexual Health Policy and Practice Model in two ways: a model graphic and a table.

The Model demonstrates how the three digital capabilities – access and infrastructure, skills, and governance – and their sub-capabilities are interconnected.

The Table includes the same information, alongside some core questions for each of the capabilities.

These questions can be used to facilitate critical discussions about the sub-capabilities, digital technologies, platforms and practices according to the needs of specific organisations or groups.

You can access downloadable versions of the Model graphic and table here.

Capability	Definition	Sub-capabilities	Core Questions
Access & Infrastructure	Digital platforms and technologies used and the technological means to manage and make use of them	Vernacular platforms and technologies	What counts as a digital sexual health platform or technology and how is it used and accessed?
		Enterprise platforms and technologies	How well do digital technologies and platforms support organisational purpose?
		Systems and tools (internal and external)	How well do digital technologies and platforms support and enable consumer self-efficacy and access?

Skills	The ability to generate, read, appraise, analyse and use and present digital content responsibly to aid operations, clinical practice, campaigns and resources, evaluation and decision-making	Technological skills and general platform knowledge Search engine optimisation and algorithmic literacies Platform analytics Platform vernacular and vocabularies (text and image)	How is digital expertise and knowledge fostered and to what extent is it shared across the organisation? How are the roles and responsibility for (maintaining/understanding/ initiating organisational digital identity and digital communication allocated and communicated within the organisation?
		Content creation and distribution Participation in everyday digital cultures (ie responding to comments under campaign content)	How is lived experience of digital technologies and cultures incorporated into organisational policy and practice relating to digital identity (including content creation)?

Governance	Established processes of stewardship, leadership and accountability in the ethical creation and conduct of digital initiatives	Digital identity Content moderation Data stewardship, management and moderation	Is there an organisation-wide policy to support digital identity, communication and/or technologies? Who takes responsibility for managing organisational digital identity, privacy and safety (including safety of staff who manage and moderate social media forums)?
		Ethics and inclusivity (consent, lived experience)	How are ethical principles and issues identified and addressed?
		Legality	How are legal requirements and security monitored and implemented?
		Risk Management (including data breach planning)	How does the organisation decide which digital platforms and technologies to engage with? Are there processes in place to safeguard community/ consumer safety in digital content co-design and co-creation?

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Access and Infrastructure

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Digital Skills

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Digital Governance