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This ‘choose-your-own-adventure’ resource is based on adult education principles, but it’s not a structured training course. It aims to support transformational learning through discussion.
Education and training for digital health is an emerging space. The Australian Digital Health Agency has recently (March 2025) announced a new initiative to embed digital health education into university degrees.
You can also find links to formal training and accreditation options here via the Digital Health Hub and our own Research & Evidence page.
We don’t offer that at this stage. But the Digital Health Hub offers self-assessment tools you can use in your organisation.
DDCSRH.com is designed to guide strategic and productive dialogues between managers and board members, sexual and reproductive health professionals, community stakeholders and sexual and reproductive health consumers, with the aim of promoting ethical and inclusive approaches to digital transformation.
There are separate models for organisational digital capabilities and data capabilities because while understanding and working with data is crucial, many members of the sexual and reproductive health workforce are also engaging with digital technologies in ways that don’t focus on data.
This can involve a range of activities, from sharing outreach content on social media platforms, to engaging with enterprise apps like HotDocs, to developing bespoke digital platforms for service delivery.
The consumer capabilities model can support organisational conversations about the ways health service consumers and others engage with health data or digital technologies, in order to help understand and manage gender health (see: Transgender Victoria), or sexual and reproductive health and wellbeing.
Data-driven digital technologies are increasingly ordinary parts of our everyday lives.
We define ‘everyday’ data cultures in three main ways:
🎥 Watch an explainer video on our YouTube page.
Digital literacy can mean a lot of things. It can mean the ability to effectively use platforms on your computer – like Word, or Excel. It can mean possessing the skills to interpret digital content. Like being able to check the sources of internet information and to identify misinformation.
In sexual health literature and health research, it is often talked about in relation to health consumers, rather than health workforces.
Digital literacy is an important element of being able to engage with digital and data technologies and platforms for sexual and reproductive health. However, it doesn’t capture all of the elements necessary for sexual and reproductive health organisations and individuals to participate in and benefit from digital transformation.
For example, an individual staff member might be very digitally literate. They are able to effectively use digital technologies, but they work in an office with obsolete digital technologies. Or they might be great at creating digital health promotion content, but discover there’s a firewall blocking their access to the social media platforms used by target populations.
For this reason, we talk about digital and data capabilities – rather than literacies.
We have written more about this here.
🎥 Watch a video explainer on our YouTube page.
The tech skills you need will depend upon the type of technologies your organisation (and role) use. It might mean being able to use different platforms, like teams, to communicate with others in your organisation. It might be the ability to use digital forms for patient information and data. It can also be the very specific skills it takes to create and disseminate social media content.
We recommend you use our Checklist to help identify the skills and knowledge most relevant to your role/organisation.
When it comes to different social media platforms, the young adults we spoke to in our research did not necessarily require health care providers to know every detail about how every platform works, or to stay on top of all the latest social media trends.
But they did want an understanding from their health care providers of digital media as a valid site of lived expertise. This meant recognising and validating their social media practices as a way to support and affirm care.
“I use TikTok quite often [for sexual health] especially when it’s something super specific, a lot of people are relating to it or a lot of people have the same experience, so it’s cool seeing that there’s either quite a few videos or quite a few comments on a video and being able to think like, oh my gosh I experience the same thing. Especially when mainstream healthcare doesn’t really cover all aspects of sexual health” (Young adult 18-29 workshop participant, DDCSRH).
In our workshops and interviews, young adults shared the different ways they used social platforms to support their sexual and reproductive health. We present these findings in the diagram below.
🔥 Why are young adults are seeking health information online, and what would they like to see from health practitioners in digital spaces?
Data expertise includes possessing the specialised skills and approaches needed to collect and use data. The kinds of data expertise you might need will depend upon the context of your work and the kind of data that you and your organisation have access to.
For example, you might be using epidemiological data to inform your health promotion messaging. Here, the expertise lies in data analysis (or making sense of the data) and thinking about how to translate this into meaningful communications for your target population.
Use the Data Capabilities Model to help you think about the kinds of data expertise you or your organisation needs.
You will find more information about interoperability via the Australian Digital Health Agency:
https://www.digitalhealth.gov.au/healthcare-providers/initiatives-and-programs/interoperability
https://developer.digitalhealth.gov.au/initiatives/interoperability-and-digital-health-standards
The International Indigenous Data Sovereignty Interest Group published the ‘CARE Principles for Indigenous Data Governance’ (Collective Benefit, Authority to Control, Responsibility, and Ethics): https://www.gida-global.org/care
To learn about the Maiam nayri Wingara Indigenous Data Sovereignty Principles click here: https://www.maiamnayriwingara.org/mnw-principles
The Australian Digital Inclusion Index tracks and reports on digital inclusion. The website uses survey data to measure digital inclusion across three dimensions of Access, Affordability and Digital Ability, exploring how these vary across the country and across different social groups.
Mapping the Digital Gap: Using qualitative and quantitative research methods, this project website presents data to help measure progress on Closing the Gap Target 17, which aims for equivalent levels of digital inclusion for First Nations people by 2026.